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Legal information

Legal information

Company name : The Gentle Nest

Registered office address : Rue du Moulin, 73310 Chanaz

SIREN : 799 047 949

SIRET : 799 047 949 000 18

NAF : 5520Z

Technical information

Design and conception : Arno Bertin? Grafyk Design

Additional programming : Stéphane Didier

Accommodation : Grafyk Design

Site version : 2.0

Date of publication of this version : 05/03/2017

Last update : 30/05/2018

Privacy policy

RGPD: What is it?

This law, which came into force on 25 May 2018, is a European law that protects you as a customer of our site and/or even as a simple visitor, with regard to the personal data we hold about you.

Our website address is : https://le-doux-nid.com

Creating a customer account

When you create an account on our site, we collect the following information: Surname, first name, postal address, e-mail address, at least one telephone number, company name for professionals, siret number, intra-community VAT number, a password and an identifier.

If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to record your login details and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you tick "Remember me", your connection cookie will be stored for the lifetime of your account. If you log out of your account, the connection cookie will be deleted.

You have the right to modify and access the information in your account, and may request a retrieval via this link.

Customer reviews

When you leave a review via our website about a product you have purchased, it is clearly displayed on our site, after it has been moderated and accepted by us. Google has access to this review. The data entered in the review form, as well as your IP address and your browser?s user agent, are collected to help us detect undesirable reviews/comments. Once your review has been accepted, the first letter of your first name and your surname, in the form "P. NAME" will be displayed next to your review. You can choose not to have your name displayed when you validate your comment by simply ticking a box. These cookies do not expire.

Contact forms

When you contact us using the contact form, we record: surname, first name, telephone number, e-mail address and your message. This data can be accessed on written request by e-mail here.


When you subscribe to our newsletter, we collect your e-mail address and may use it to send you product promotions and commercial offers, as well as our newsletters. Your consent is clearly requested at the time of subscription.

Embedded content from other sites

Articles on this site, particularly blog articles (news and events), may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools and track your interactions with this embedded content if you have a logged-in account on their website.

By continuing to browse our site, you voluntarily accept this fact.

Statistics and audience measurement (Analytics)

We use Google Analytics to track the statistics of everyone who visits our website. Whether they are logged in to their account or just visiting without having an account registered with us. We also use Google Analytics to deliver advertising content relevant to your interests for products similar to those offered on our site.

Your personal data will only be transferred to Google. And no one else, as far as we know.

Please contact Google for further information.

By continuing to browse our site, you voluntarily accept this fact.

Use and transmission of your personal data

Your personal data will be sent to :

- Google

- Our host: Grafyk Design EURL / ICARUS

To the best of our knowledge, Google does not pass on your personal details to third parties.

Our host has no right to use your personal data in any way whatsoever and will never do so or contact you in any way whatsoever. The only case in which it might contact us would be for after-sales service reasons following a technical problem relating to one of your orders with us as a customer. In this case, they may contact you by telephone or e-mail to help us solve your problem.

Length of time your data is stored

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognised and approved instead of being left in the moderation queue.

For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their user name). Site managers can also view and modify this information.

Your rights to your data

If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You may also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes. This request can be made via THIS LINK.

Contact information

The Gentle Nest
501 route du canal - 73310 Chanaz

Contact us by e-mail : via this link

How do we protect your data?

Our site uses the SSL protocol (https) on all pages and not just on the banking transaction pages. This is to protect you better.

Our site is hosted on a high-performance, professional-quality server that is monitored and managed on a permanent basis. 24/7 by our communications agency: GRAFYK DESIGN / ICARUS

In addition, the site and its database are completely backed up several times a day for security reasons. GRAFYK DESIGN / ICARUS guarantees us permanent and total maintenance in the event of a data leak.

Procedures implemented in the event of a data leak

GRAFYK DESIGN / ICARUS will intervene to tell us directly what data, to what extent and in what quantity, this data has leaked. We will contact the persons concerned directly. Together with these individuals, we will take all necessary measures to ensure a positive outcome to this data leak.